Store Job Title

Macy's
Asset Protection/Loss Prevention Detective
Asset Protection/Loss Prevention Security Guard
Beauty Advisor - Estee Lauder/Clinique
Lancome Counter Manager

Details


Asset Protection/Loss Prevention Detective
Openings: 1
Store: Macy's
Hours/wk: P/T also available
Full Description:
  • The Asset Protection / Loss Prevention Detective’s primary responsibility is to prevent the loss of company property while maintaining a safe business environment.  Support store’s efforts in providing the best customer service within a controlled environment so as to ensure maximum sales at the highest profit rate attainable.  Under general supervision and established procedures, the Asset Protection / Loss Prevention Detective detects and apprehends shoplifters and dishonest employees.

    To apply, visit macysjobs.com today! 



Key Responsibilities:
    • Respond to customer and associate incidents to facilitate first aid and minimize company liability
    • Recover stolen merchandise and apprehend shoplifters and other people who commit fraud or other criminal acts against the company
    • Investigate criminal violations against the person or property of any customer or associate that is committed on company premises
    • Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the Asset Protection / Loss Prevention Manager
    • Have knowledge of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence
    • Promote shortage awareness and theft deterrence among associates by conducting meetings and participating in training events
    • Successfully complete all  Asset Protection / Loss Prevention training requirements including CPR and First Aid and maintain personal certifications as required by law
    • Conduct audits to ensure sales department compliance to merchandise exposure standards and asset protection policies
    • Testify in court concerning any case, criminal or civil, wherein the company is a party of interest to which the Asset Protection / Loss Prevention Detective is summoned
    • Works on special assignments, investigations, and surveillance as directed by Store AP/LP Manager
    • Responds to alarm conditions at assigned store
    • Perform other duties as necessary
    • Follow shortage programs and procedures
    • Perform these functions in an efficient manner, as directed by the Supervisor
    • Regular, dependable attendance and punctuality


Skills & Experience Requirements:
    • Education/Experience:  High School Diploma or equivalent.  Some college is desirable.  Completion of Store Detective Training program required upon assignment to position.                
    • Communication Skills:  Excellent written and verbal communication skills.  Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.                                                                  
    • Mathematical Skills:  Basic math functions such as addition, subtraction, multiplication, and division.  Able to use a calculator.
    • Reasoning Ability:  Self-starter, able to work independently and as part of a team and must have good time management skills.
    • Physical Demands:  This position involves constant moving and standing.  Involves standing for at least two consecutive hours.  Involves lifting at least 30 lbs.  May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders.  May involve reaching above eye level. Involves close vision, color vision, depth perception, and focus adjustment.
    • Other skills:  Must be able to operate cameras and other surveillance equipment.  Ability to think and act clearly in possible stressful and hostile situations. Ability to collaborate and function as a member of a team.  Must possess a strong sense of urgency. Should be comfortable with the use of computers and frequent use of RF equipment.
    • Work Hours: Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.

 Apply for this job 

Asset Protection/Loss Prevention Security Guard
Openings: Multiple
Store: Macy's
Hours/wk: Part Time
Full Description:
  • The Security Guard's primary responsibility is to deter theft, communicate suspicious activity to the Asset Protection / Loss Prevention Department, maintain a safe business environment, and provide strong customer service.  The Security Guard is primarily stationed at the customer entrances and monitors customer traffic entering and exiting the store.

    To apply, visit macysjobs.com today! 



Key Responsibilities:
    • Monitor customer traffic entering and exiting the store
    • Successfully complete all Asset Protection / Loss Prevention training requirements including CPR and First Aid and maintain personal certifications as required by law
    • Communicate all suspicious activity to the Asset Protection / Loss Prevention Department to prevent potential theft
    • Responsible for reacting to alarm conditions at the doors should the EAS (Electronic Article Surveillance) system activate
    • Provide strong customer service by ensuring that customers do not leave with an EAS tag on their purchases
    • Monitor high shortage areas such as receiving and jewelry as needed
    • May perform audit functions in high shortage areas
    • Use two-way communication devices to maintain contact with Store Detectives to ensure store safety
    • Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the AP/LP Manager
    • Have knowledge of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence
    • Works on special assignments, investigations, and surveillance as directed by Store AP/LP Manager
    • Maintain a safe business environment
    • Perform other duties as necessary
    • Follows shortage programs and procedures
    • Perform these functions in an efficient manner, as directed by the Supervisor
    • Regular, dependable attendance and punctuality


Skills & Experience Requirements:
    • Education/Experience:  High School Diploma or equivalent.  Some college is desirable.  Completion of Store Agent Training program required upon assignment to position.    
    • Communication Skills:   Excellent written and verbal communication skills.  Ability to interpret instructional documents such as safety  rules, operating and maintenance instructions, procedure manuals.                                                                 
    • Mathematical Skills:  Basic math functions such as addition, subtraction, multiplication, and division.  Able to use a calculator.
    • Reasoning Ability:  Self-starter, able to work independently and as part of a team and must have good time management skills.
    • Physical Demands:  This position involves regular walking, standing, hearing, and talking.  Extended periods of sitting are also involved.  Some kneeling, stooping, crouching, or crawling may be involved.  Involves moving and/or lifting at least 30 lbs.  Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  Ability to use restraints in an apprehension.  Ability to sustain long periods of time enclosed in surveillance areas. Involves close vision, color vision, depth perception, and focus adjustment.
    • Other skills:  Must be able to operate cameras and other surveillance equipment.  Ability to think and act clearly in possible stressful and hostile situations. Ability to collaborate and function as a member of a team.  Must possess a strong sense of urgency. Should be comfortable with the use of computers and frequent use of RF equipment.
    • Work Hours:  Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.

 Apply for this job 

Beauty Advisor - Estee Lauder/Clinique
Openings: Multiple
Store: Macy's
Hours/wk: Part Time
Full Description:
  • With a role in the Macy’s Cosmetics Department, you will have the opportunity to help others look their best every day.  You’ll make one-on-one connections with customers to learn their sense of beauty and style, develop your artistic side through customer consultation and make-up and product application, and attain a sense of accomplishment when your skills combine with your passion for beauty to reach personal and team sales goals.  Previous cosmetics experience is nice to have, but is not required to begin a career in beauty at Macy’s. Performs other duties as assigned.

    To apply, visit macysjobs.com today! 



Key Responsibilities:
    • Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration
    • Partner with Sales Manager and Counter Manager to identify business driving opportunities and stock needs
    • Develop a repeat-business customer base in order to regularly communicate: upcoming events, new merchandise receipts and product replenishment to increase incremental sales
    • Participate in pre-selling and sales driving events as well as processing of new receipts, damages, testers, and return to vendors (RTVs)
    • Attend product training classes and seminars
    • Regular, dependable attendance & punctuality


Skills & Experience Requirements:
  • Education /Experience

    High school diploma or equivalent. Previous cosmetic or fragrance sales experience a plus

    Communication Skills

    Ability to read, write, and interpret labels including warnings and ingredient lists on products. Ability to effectively communicate with and present information to customers, vendors, buyers, peers, and all levels of management       

       

    Mathematical Skills

    Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator.  Must be able to calculate percentages and ratios.  Must be able to make change using American Monetary units. 

    Other Skills

    Superior organizational and time management skills. Must be able to build relationships and influence others. Ability to set and achieve goals. Ability to multi-task in a fast-paced environment. Must possess a strong sense of urgency and a thirst for knowledge. Must be able to lead by example.

    Work Hours

    Ability to work a flexible schedule including days, nights, weekends, holidays, and sales events,

    based on department and store/company needs.    


 Apply for this job 

Lancome Counter Manager
Openings: 1
Store: Macy's
Hours/wk: Full Time
Full Description:
  • With a role as a Counter Manager in the Macy’s Cosmetics Department, you will be responsible for supervising the complete operations of a cosmetics line, including developing a team of highly productive Beauty Advisors. Additionally, you will make one-on-one connections with customers to learn their sense of beauty and style, develop your artistic side through customer consultation and make-up and product application, and attain a sense of accomplishment when your skills combine with your passion for beauty to reach personal and team sales goals.  Performs other duties as assigned.

    To apply, visit macysjobs.com today! 



Key Responsibilities:
    • Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration
    • Recruit, train, coach, motivate and develop new and incumbent associates on company policies and procedures, product knowledge, and personal/department productivity goals
    • Alert Sales Manager of needs and concerns of the business and staff
    • Communicate regularly with vendors, planners, distributors, and buyers regarding stock needs, customer preferences, and special events
    • Develop and implement business-driving events and ensure proper execution to achieve counter productivity goals
    • Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results
    • Regular, dependable attendance & punctuality


Skills & Experience Requirements:
    • High school diploma or equivalent.
    • A minimum of one year of previous selling experience required, preferably in Cosmetics.
    • Previous supervisory experience preferred

    Communication Skills:              

    • Ability to read, write, and interpret general business reports and labels including warnings and ingredient lists on products.
    • Ability to effectively communicate with and present information to customers, vendors, buyers, peers, and all levels of management

    Mathematical Skills:                

    • Basic math functions such as addition, subtraction, multiplication, and division.
    • Able to use a calculator and calculate percentages and ratios.
    • Must be able to make change in American monetary units

    Other Skills:                            

    • Superior organizational and time management skills.
    • Must be able to build relationships and influence others.
    • Ability to set and achieve goals. Ability to multi-task in a fast-paced environment.
    • Must posses a strong sense of urgency and a thirst for knowledge.                      
    • Must be able to lead by example

    Work Hours:                           

    • Ability to work a flexible schedule including days, nights, weekends, holidays, and sales events, based on department and store/company needs

 Apply for this job